Developing People Beyond The Job featuring Toni Young

Lead with Culture
“When people feel cared for as individuals, they show up stronger as professionals.”
In this episode, Toni Young, Director of Care & Outreach at Expo Home Improvement and a certified Dream Manager, joins Kate Volman to share how investing in people at a personal level transforms workplace culture, engagement, and performance.
Toni walks through her journey from operations leadership into becoming a Dream Manager, and how the program became a natural extension of a people-first culture. Together, Kate and Toni explore how helping employees pursue their personal dreams creates an environment where people genuinely enjoy coming to work and feel valued for who they are.
In this episode, you’ll discover:
How investing in personal growth drives professional performanceWhy simplicity and ownership lead to lasting behavior changeHow The Dream Manager program strengthens culture and leadership confidenceInvest in a coach to achieve your dreams: https://www.floydcoaching.com/
Discover how to implement The Dream Manager Program:
https://www.thedreammanager.com/
Things to listen for:
(00:00) Intro
(00:43) Meet Toni Young, certified Dream Manager
(04:55) Rolling out Dream Manager company-wide
(09:12) Coaching people through life and work
(16:58) Simplicity is needed for change
(22:27) Cultural shifts before and after Dream Manager
(24:18) Why leaders should invest in Dream Manager
Resources:
Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the Guest
Toni Young’s LinkedInExpo Home ImprovementConnect with the Host & Floyd Coaching:
Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram